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Recently, the Royal Decree regarding the banker's oath was published in the Official Gazette. This decree confirms the implementation of new obligations for bankers starting January 15, 2025, which will significantly impact many employees within the sector. While changes can sometimes evoke fear, it is important to understand that this decree is primarily intended to promote ethical and customer-focused behaviour and to provide a clear structure within which bank employees can fulfil their responsibilities. Taking the banker's oath is more than a formal obligation. It is a personal promise in which you commit to adhering to the code of conduct and pledge to act honestly, carefully, and in the customer's best interest. This promise underscores the importance of transparency, integrity, and social responsibility in financial services.
The objectives of this training are to :
Following this training not only helps you to be prepared and confident but also contributes to strengthening customer trust in the financial sector. By participating in this training, you contribute to a culture of ethical behaviour and customer orientation, which is essential for the success and reputation of your organization.
Prix total *
Membres: € 80
Non-membres: € 95
Partenaires/ BZB: € 80
Incompany: sur mesure, prix à la demande
Heures de Recyclage
Banque: 0.5h général
Assurances: 0.5h général
Crédit à la consommation: 0.5h général
Crédit hypothécaire: 0.5h général
Compliance:
0.5h
Recyclage
The training course can be followed by various target groups:
Basic level training: this training requires no prior knowledge and covers the basics of the subject.
CONTENT
This E-learning consists of a theoretical part supplemented with videos, exercises, and practical examples so you can learn interactively.
PRACTICAL INFORMATION
An ‘E-learning’ is 100% self-study. You log in individually on the MyFA learning platform and process, at your own pace, learning content that is provided to you via an interactive presentation. You can follow this online training wherever, whenever and as often as you want. The teaching material consists of a digital format with text, video, images, animations, test questions and/or references to relevant documents and/or websites.
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