General
These Terms of Use apply to usage of the Video Conferencing Tools (hereinafter: 'Tool' or 'Tools') that Febelfin Academy makes available to its Customers for attending e-learnings, webinars, and coaching sessions (hereinafter: ‘Session or Sessions’). These Terms of Use should be read in conjunction with and as supplementary to the general terms and conditions of Febelfin Academy.
The use of the Tools is subject to these Terms of Use. By making use of the Tools, the Participant acknowledges having read, understood, and accepted these unreservedly.
In general, Participants are expected to exercise reasonable and professional care in the proper usage of the Tools, in accordance with the responsibilities associated with their role and in accordance with the rules defined below.
Febelfin Academy disclaims any responsibility regarding usage of the Tools by the Participants; in particular, inappropriate usage or sharing of inappropriate material in connection with the scope and purpose of the Tools.
Definitions
Terms appearing in the Terms of Use have the meanings as defined below:
Term | Definition |
‘Video Conferencing Tool’ (‘Tool’) | The video conferencing tool is used to communicate via video and audio over an internet connection. Under these terms of use, video conferencing tools are understood to refer to the tools offered by service providers with which Febelfin Academy contracts. These tools are selected with care by Febelfin Academy for the provision of e-learnings, webinars, and coaching sessions. |
‘Instructor’ | The instructor is the person who conducts the e-learning, webinar or coaching session. |
‘Participant’ | The participant is the person who is registered for the e-learning webinar and/or coaching session. |
‘Sponsor’ | The organization with which the Participant is associated (if applicable), which has enrolled the latter in a Session, i.e. the sponsor of the Participant. |
‘Customer’ | The person and/organisation that wishes to use the services of Febelfin Academy. This can be an individual, i.e. the Participant, or an organization that wishes to use the services of Febelfin Academy. |
‘Session’ | Session refers to the online training (e.g. e-learning, webinar and/or coaching session) for which the Participant is enrolled. |
Terms of use applicable to usage of the Video Conferencing Tools provided
Personal invitation
- Each Participant will be invited personally to participate in the Session via an invitation containing a link to the respective Tool.
- This invitation will be sent to the email address provided during the enrolment process.
- Anyone who receives an invitation to participate in the Session is regarded to be the intended addressee.
- This invitation is considered to be personal and confidential. Neither the invitation nor the link may be disclosed. Although not exhaustive, this excludes forwarding it, and any other actions, such as taking a photo or screenshot, are also prohibited.
- Although Febelfin Academy, insofar as the respective Tool allows, takes the necessary measures to deny unwanted individuals access to the Session, Participants are expected to treat the invitation personally and confidentially.
- The Participant and/or Sponsor are themselves responsible for notifying Febelfin Academy of any changes and/or adjustments regarding the enrolment for the Session within a reasonable time frame, so that Febelfin Academy can send the invitation to the Session to the correct email address.
- Febelfin Academy expressly disclaims all responsibility for verifying, checking, or revising the provided email address, based on the assumption that the email address provided by the Participant or their Sponsor is correct.
Information sharing
- The Tools may not be used to share (personal and/or professional) information and/or files (hereinafter collectively referred to as 'information') of a confidential, secret, and/or sensitive nature in any way (for example, sharing information via the chat function or screen sharing). In cases where the nature and/or scope of the information can be regarded as a risk, Participants are requested to make use of a secured means outside of the Tools for sharing such information.
- The sharing of information of an inappropriate nature (information that could be considered offensive, indecent or obscene by Febelfin Academy) is also not permitted via the Tools.
- In regard to professional information, 'confidential, secret, and/or sensitive' will be interpreted as: any information that may not be publicly disclosed to unauthorized individuals and/or in respect of which the Participant may be bound by a confidentiality obligation. More specifically, this includes any information deemed by the organization with which the Participant is associated to be 'confidential, secret, and/or sensitive'.
- With respect to personal information, this includes any information that the Participant shares about themselves or about another identified or identifiable natural person, excluding the surname, first name, and/or email address of the Participant themselves, since in some cases these data may be visible to other Participants in the Tool.
- Febelfin Academy disclaims all liability and responsibility for information and/or content of files shared or otherwise made available and/or disclosed by Participants via the Tool.
Screen sharing
- During the session, only the Instructor will share their screen. Participants do not share their screen unless requested by the Instructor and if permitted according to the nature of the Session, for example, during an interactive Session. If it is an interactive Session, the Participant will be informed of this.
- Participants who share their screen during the Session terminate screen sharing when it is no longer necessary, and at the end of the Session, the screen sharing function should be set to 'off'.
- The conditions in Point 3.2 'Information sharing' also apply here. Participants are not to share information of a confidential, secret, and/or sensitive nature or other inappropriate information via the screen sharing function.
Chat function
- The chat function is expected to be used in good faith and only when necessary, for example, to send a message to the Instructor or to the other Participants if appropriate.
- The conditions in Point 3.2 'Information sharing' also apply here. Participants are not to share information of a confidential, secret, and/or sensitive nature or other inappropriate information via the chat function.
Camera and microphone
- Participants' cameras and microphones should be set to 'off' by default before participating in the Session.
- Participants' cameras may be set to 'on' during the Session in the case of an interactive Session (for example, an individual session or a coaching session). If it is an interactive Session, the Participant will be informed of this.
- Participants' microphones should be set to 'mute' when the Instructor is speaking. Participants may turn on their microphone if they are invited to speak. Participants who are not speaking or do not need to speak should keep their microphone on 'mute'.
Recording function
- If the Session is being recorded by the Instructor at Febelfin Academy's request, Participant's will be asked for their consent before participating in the Session. Participants will also be informed regarding the retention of such a recording from a privacy perspective.
- Participants are not to record the Session using a device that has a (video and/or audio) recording function (for example, but not limited to, PC, laptop, video camera, mobile phone, and/or recording device).
- Although Febelfin Academy will deactivate the recording function in the Tool itself to the extent possible, Participants are expected to treat the Session as confidential and not record it (not audio or video).
Visible personal data
- Where personal data such as the surname, first name, and/or email address of other Participants in the same Session are visible, they should be treated by the Participants as confidential.
- These personal data may not be used and/or abused for own purposes. It is each Participant's responsibility to treat the personal data of other Participants as well as the personal data of the Instructor(s) in confidence.
Secured systems & updates
- Participants are considered responsible for using systems (e.g., laptop, mobile phone, etc.) that include the necessary security measures for participating in the Session (e.g., appropriate anti-malware solutions, up-to-date operating system, etc.).
- Participants are considered personally responsible for updating the software of the Tool they use to participate in the Session, ensuring the most recent version of the software is used.
Febelfin Academy Contacts
If you have any questions about the Tools and/or these Terms of Use, please contact:
- For practical questions: Tony Ceulemans I cs@febelfin-academy.be
- For privacy-related questions: Fréderic Verschaeve I fv@febelfin-academy.be - In connection with such questions, we would also refer you to Febelfin Academy's privacy policy.