Conflict of interest: Essential knowledge for transparent decision-making

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Conflicts of interest in the financial world occur when the interests of an individual or entity conflict with the interests of their clients, investors, or other stakeholders. In this training, we will delve deeper into the importance of identifying and disclosing conflicting interests, legal requirements and compliance considerations, and the crucial role of transparency in conflict management. By understanding different strategies for ethical decision-making in complex situations and exploring practical examples, participants will gain a deeper insight into more effective conflict of interest management.

The objectives of this training are:

increase participants' awareness of what conflicts of interest are, how they manifest, and why they can be harmful to both clients and the integrity of financial markets;
recognize situations where conflicts of interest may arise, such as proprietary trading, investment advice, and compensation structures;
provide knowledge of relevant laws and regulations;
understand the requirements for compliance with regulations regarding conflicts of interest and how to apply them in daily practice;
promote an ethical culture within financial institutions by emphasizing why honesty, integrity, and transparency are crucial in dealing with conflicts of interest.

The course is tailored to an organization's practice and offers a successful mix of practice and theory.

Category Compliance & audit

Level Basic

Learning format E-learning

Total price *

Members: € 95
Non-members: € 115
Partners/ BZB: € 95
Incompany: tailor-made, prices on request

* Are you entitled to an allowance or subsidy?
* Price: service in the context of continuing professional training, exempt from VAT

CPD Hours Banking: 1h general
Insurances: 1h general
Consumer credit: 1h general
Mortgage credit: 1h general
Compliance: 1h

Continuing Professional Development

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Target group

This training course can be followed by multiple target groups:

professionals in finance and banking;
compliance employees;
private bankers;
relationship managers bank-insurance;
any individual or professional seeking to enhance their understanding of conflict of interest and practices, regardless of their specific role or industry sector;
...

Required prior knowledge

Basic level training: this training requires no prior knowledge and covers the basics of the subject.

Programme

CONTENT

This E-learning consists of a theoretical part, supplemented with videos, exercises, and practical examples so that you can learn interactively.

Intro: the importance of identifying and disclosing conflicts of interest
Understanding conflicts of interest
Laws and regulations
Case studies via personas for reducing conflicts and maintaining transparency
Main obligations for financial institutions
First aid when faced with a conflict of interest
Lessons learned

PRACTICAL INFORMATION

Duration: 1 hour
Location: This training will be given online.
Language: This training will be given in English
CPD hours: Each module includes an online test consisting of multiple-choice questions. CPD hours will only be granted if you pass the test. You are entitled to 2 attempts to pass the test. If you do not pass (result lower than 60%), CPD hours will not be granted for this (sub)module. We therefore recommend that you take the test only when you are sure you master the subject matter.

Methodology

An ‘E-learning’ is 100% self-study. You log in individually on the MyFA learning platform and process, at your own pace, learning content that is provided to you via an interactive presentation. You can follow this online training wherever, whenever and as often as you want. The teaching material consists of a digital format with text, video, images, animations, test questions and/or references to relevant documents and/or websites.

Training material: Interactive module.

Conflict of interest: Essential knowledge for transparent decision-making

Target group

Required prior knowledge

Programme

Methodology

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