How to monitor the payment status of a registration ?
Each registration/enrolment has an administrative status based on its payment.
The 4 possible administrative statuses are:
- Granted : registration invoiced, payment received. The participant has access to the training.
- Pending - order created : registration invoiced but the invoice is outstanding.
- Pending - partially approved : registration invoiced but the invoice has only partially been paid.
- Pending - matching user: the system tries to match the registration with an existing user profile and is waiting for a manual validation by Febelfin Academy
You will also find the payment status of a registration in the registration overview of the 'User management' menu.
The 2 possible payment statusses are: