Febelfin Academy stands for an optimal, high-quality learning experience. We constantly monitor our quality by talking to our participants and trainers. Their feedback allows us to further optimise our services.
Our lecturers excelled more than ever during the Covid period in flexibility, resilience and commitment. Partly thanks to them, our participants remained assured of quality learning experiences.
In 2022 Febelfin Academy was able to present the ‘Best Lecturer Awards‘ again for the first time after the Covid period. These awards are presented annually on the basis of evaluations by the participants in training courses.
There are awards in 2 categories, Finance Training and Personal Development Training.
Knowing what our stakeholders want and expect is a prerequisite for continuing to improve our services. ‘Learning, key for evolution’ is also our guiding principle here. This is why Febelfin Academy keeps their ear to the ground through an annual satisfaction survey of both lecturers and participants.
In 2022, we recorded an overall satisfaction score of 95.2% among our participants.
In addition, no less than 100% of our trainers evaluated the cooperation with Febelfin Academy as good (10%), very good (42%)or excellent (48%).
We are delighted with these numbers as they reaffirm our efforts and motivate our team members to give the best of themselves every day and to serve you even better.
Our team committed every day in 2022 to making learning a celebration in big and small things. We love to hear our participants and teachers say: 'Febelfin Academy is a bit like family'.
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